good location, but room lacked modern touches

The views from our room were absolutely stunning, showcasing the city beautifully. The staff provided exceptional service, always ready to assist with a smile. The variety of food options available was impressive, offering something for everyone.

I truly enjoyed the hotel's spacious lobby with modern decor and accessibility features, making it easy to navigate as a senior. The well-organized layout allowed me to move around comfortably and appreciate the inviting atmosphere.

More assistance for senior guests at the front desk.

The hotel was super convenient with a footbridge leading to shopping malls, and our room was clean and spacious, just perfect for our family. We loved relaxing at the spa and enjoyed a refreshing foot massage after a long day. The room was a bit tight with our suitcases open, but overall, it was a great stay for us! 🌟

The room had stunning views, but the combined bathroom made it inconvenient to use.

Location great, just a short walk from the nearest subway station. The food choices were limited and not suitable for us. Cozy lobby praised by guests. Rooms clean and modern. Didn’t like the understaffed front desk during peak times.

Absolutely loved the spa-like room with great rainfall shower and separate soaker tub. The stunning views made it hard to leave!

Unexpected cozy moments

The ambiance was uplifting, and I enjoyed the delightful variety at breakfast. The staff's cheerful demeanor truly made my stay memorable.

However, the check-in process was frustratingly slow, which threw off my plans for the day. I felt like I lost valuable time.

We had such a wonderful time at this hotel! The spacious family room with bunk beds was perfect for our kids, and the breakfast options were absolutely delicious. The attention to detail was impressive, especially the lovely birthday cakes waiting for us in the room.

Staying on the lower floors means some noise from passing trains can be heard, especially at night. The bathroom layout in the king room lacks separation between the shower and toilet, leading to an awkward and wet environment. The breakfast price, while reportedly around 5,000 yen per person, felt steep without trying it, and a rooftop terrace for enjoying the views would have been a welcome addition.

we had to wait quite a while for our room during check-in. but the spacious room had amazing views of the city, and the breakfast offered an impressive variety of delicious dishes. also, the friendly staff really made our stay memorable.

The corner room was spacious with fine city views. The breakfast offered a great variety of Thai, Japanese, and international dishes. Staff were attentive and constantly checking on guests. The location was ideal, close to shopping and transport.

centara grand offers a great location, just a short walk from the nearest subway station. the superior king room on the premium floor was clean and modern. the staff was friendly and attentive, making our family feel welcome. we enjoyed the cozy lobby area, which added a nice touch to our stay.

100% recommend

Comfortable Stay with Stunning Views

I enjoyed a peaceful experience after requesting a room change. The 30th floor had a spectacular city view and was quiet. Don't miss the rooftop restaurant for unforgettable sunsets over Osaka! Being close to Namba station made it easy to explore the area. Perfect for couples!